Past Performance

Mandala Group has been fortunate to provide services to many government agencies, associations, and commercial organizations. Here are a few samples of our work.

US Department of Agriculture – In 2003 Mandala Group was awarded a contract with USDA to provide complete conference support for their Ministerial Conference and Exposition on Agricultural Science and Technology. This conference involved one of the largest gatherings of foreign ministers ever to address the issue of raising agricultural productivity through science and technology. Nation ministers of agriculture and delegates from around the world attended the week long conference and were extremely positive in their comments about the planning and management of the conference. Our team of experts, lead by Karen Garcia, spent months planning and preparing the resources, logistics, customized registration website, security requirements, and onsite management of the event. Some of the key elements that went into the planning, implementation, and management of the conference were:

• Requirements defining and prototyping of a customized registration website that included a graphical interface built in Coldfusion supported by a Structured Query Language (SQL) built database. The registration website was designed to provide demographic information on all foreign representatives that attended the event as well as produce customized reports that were provided to the Secretary of Agriculture and Program Staff.

• Designed, developed, and implemented a customized registration website, secure website hosting, designed and developed the attendee photo badges that incorporated holographic technology in support of the high level security requirements, onsite badge production, distributed pre-event registration forms and material, vendor contract negotiation, conference facility logistics, event promotion, special coordination and facilitation in support of foreign delegates, payment processing, onsite registration, provided custom reports to the client, and coordination with local law enforcement agencies were all areas requiring specific deliverables over a six month period leading up to the actual event.

• All IT work was performed in accordance with the Capability Maturity Model for software development, professional project management standards, as well as subscribing to federal government secure hosting standards.

Our staff’s performance resulted in high praise and a letter of appreciation from USDA officials.

Fleet Reserve Association – Mandala Group has been providing conference and meeting planning support services to this organization for over 5 years. We provide research and hotel coordination, site selection and contract negotiation, arrange site visit, check space and date availability, arrange for audio-visual support, and coordinate food and beverage requirements. We work directly with the National President and his staff.

Department of Labor (DOL) – Mandala Group has a long standing relationship with the Wage and Hour Division of DOL to provide conference and meeting planning services. We support an average of 8 to 10 meetings per year providing a wide range of services that are typical to supporting group requirements for long term meetings in support of the training newly hired investigators. These meetings require us to negotiate the best possible rates and meeting facilities throughout the year in the Washington DC area.

National Credit Union Administration (NCUA) – The NCUA represent another long standing relationship with an organization that has grown to trust our meeting planning and management services. Our repeated quality performance throughout the year has ensured that the organizations meeting site selection process and rates are within their budget while providing quality facilities and accommodations for their attendees. Though our aggressive bidding process we are able to find them the best available venue and the best rates possible. The NCUA represents another client that repeatedly uses our services and trust that our consistent performance standards will always be there for them.

President’s Committee for the Coming Up Taller Awards Program – Sponsored by the National Endowment of the Arts this annual event requires that Mandala Group coordinate and manage airline and ground transportation and hotel accommodations for the awardees and celebrities who participate in this event. The President’s committee on the arts and humanities coming up taller awards program is to recognize outstanding after-school and out-of-school accomplishments of the awardees. The First Lady, who is the honorary chairperson presents the awards. Our wide range of special event planning and management skills is called upon to help support this ceremony and make it a memorable evening for the awardees and their families. Mandala Group is proud to be a part of this special event by providing our brand of quality event planning services.

US Department of Transportation (DOT) – In 2003 the DOT Maritime Administration (MARAD) Office of Ship Operations (OSO) made significant changes related to organizations structure, management, and business processes that necessitated the development of IT systems to support those changes. While serving as Chief Operating Officer of a government contracting company, Mandala’s Executive Officer negotiated with the MARAD Chief Information Officer to establish and staff the MARAD OSO Information Technology Program Management Office (ITPMO). The primary goal of the ITPMO was to support the mission of the Ship Operations by improving delivery of IT services through continued implementation of comprehensive IT planning and management processes with the objective to provide effective project management, technical expertise, and program assistance. He organized a team consisting of a Program Manager, Project Managers, and Technical Leads that stood up the IT Program Management Office office. Their job was to provide for the centralized management of all IT projects within OSO, serving as the primary conduit for all coordination with MARAD information resources management. This team of experts fulfilled the requirements of the ITPMO up until May 2006 when the ITPMO was reorganized and restructured under the direct supervision of the Department of Transportation. The Mandala Group, executive team has managed several government projects that required onsite staffing and management of senior level professionals in support of government and commercial organization.

US Postal Service (USPS) – For over 10 years, during his tenure as a Program Manager and Chief Operating Officer with his former company, Mandala’s Chairman provided program and project management support to several organizations within the United States Postal Service. He and his team of IT experts delivered on requirements ranging from managing web-based applications development projects, data management and multi-media product development, to supporting the USPS technology exhibit showcase events, program promotional campaigns, and executive conferences and meetings. These services required knowledge of the organization's mission, policies and IT standards which led to a decade long relationship with the customer that is still enjoyed today.